The electronic medical emergency record
Our homepage provides the application form, which serves for your registration with the IMN. Completing this form constitutes the first step in setting up your electronic medical emergency record. You will only have to fill in your personal data, important contacts for emergency cases, and the contact data of your general practitioner and possible specialists. Your medical data will have to be contributed by your general practitioner or specialist. Once we have received your form, it will be assessed by our medical consultant. If necessary, we will - in cooperation with your practitioner - decide which of your data are most significant for possible medical emergency cases. These data will then be engraved with your emergency tag. As soon as your medical emergency record has been set up, we will provide you with an overview of the received data for your revision.

Keeping your record up-to-date
It is of utmost importance, your record is always kept up-to-date. Therefore, we will annually provide you with your printed medical emergency record for your revision. In case there should be any modifications to be made to your personal or medical data (the latter by your general practitioner or specialist), you can state them and send this information back to White Cross IMN. As soon as your data have been adapted, we will send you another printout for possible subsequent amendments. However, you may always - also during a running participation term - inform us on updates to be made.

The generally provided services of White Cross IMN

• Recording of your personal and medical data 
• 24/7 emergency service, which serves to convey your up-to-date medical data to authorized assistance staff worldwide.
• Annually performed check of your data by sending of your medical record (which at the same time serves as update form)
• Updates to your medical data can be made at any time. Upon each such modification, we will provide you with a respective confirmation and a printout of your updated record.

Retrieval of your medical emergency record
Your medical record will be stored in our data base. Exclusively authorized assistance staff from all over the world - such as e.g. hospital physicians and ambulance staff - will be able to obtain your medical record from our 24/7 emergency service. In order to facilitate this, our international phone number has been engraved with the tag. In order to ensure the confidential treatment of your data, we will generally request name, e-mail address, or fax number of the hospital enquiring your record. Our data base contains the data of all hospitals. Ambulance staff will also be able to request the emergency service called to transfer your data directly to the hospital they are transporting their patient to.

Information provided on the emergency tag
The tag's verso contains the data base's international phone number as well as your key medical data and membership number. On its front, you will the internationally established Star of Life - the symbol for international medical emergency aid.

If you request information on how White Cross IMN protects your privacy, please click here.

In order to read the answers to FAQ, please click here; click here to contact White Cross IMN directly.